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Submit a Support Request
Need help with your existing project? Let us know how we can assist you.
First Name
Last Name
Email Address
CC Emails
Comma-separated email addresses to copy on this ticket
How can we help you with your website?
Bug
Improvement
Question
How can we help you with your website?
Request Subject
Request Description
Issue URL
If the issue happens on a specific page, paste the URL here
Your Operating System (OS)
Desktop — Apple macOS
Desktop — Microsoft Windows
Desktop — Other
Mobile — Apple iOS
Mobile — Google Android
Mobile — Other
Your Operating System (OS)
Your Web Browser
Apple Safari
Google Chrome
Microsoft Edge
Microsoft Internet Explorer
Mozilla Firefox
Other
Your Web Browser
Basic Troubleshooting Steps you've already tried
Clear your web browser's cache then reload the page
Clear your web browser's cookies then reload the page
Log out of your account then log in again (if applicable)
Log into a different account temporarily for testing (if applicable)
Use a different web browser temporarily for testing
Use a different device temporarily for testing
Connect to a different network temporarily for testing
Restart your computer
I read, understand, and agree to the
SimDex Terms and Conditions
and
SimDex Privacy Policy
.
I agree to pay SimDex LLC at the rate of $180 per hour in 15-minute increments with a 15-minute ($45) minimum for website support services unless I have an active
WordPress Maintenance Plan
with unused maintenance hours.
Submit Support Request